壹蘋果網絡 | 國際雙語天下 | Customer Service Associate Interview(Part 5) 客服專員面試篇（五）

首頁》國際》雙語天下》Customer Service Associate Interview(Part 5)

對話
Steve：We are a global company, and many of our clients are from Japan, Korea, Singapore, and some European nations. Good English communication skills are therefore highly desirable
史帝夫：我們是一家全球性的公司，客戶多來自日本、韓國、新加坡及一些歐洲國家。因此我們非常希望妳有良好的英文溝通技巧。
Paula：Yes, Steve. I am confident of my English abilities. At college, I spent a year in the United States on a student exchange program. I was able to practice my English every day. After spending a year there, I can now speak English with ease.
寶拉：是的，史帝夫。我對本身的英文能力很有自信。大學時期，我因參與交換學生計劃而在美國待了一年。我因此能天天練習英語。在那兒待了一年後，我現在已能輕鬆說英語了。

單字片語
●desirable a. 理想的╱令人嚮往的
It is desirable that + 主詞 + (should) + 動詞　　最好……
例：It is desirable that you (should) be there by five o’clock.（你最好在5點以前到那兒。）
例：Teaching used to be regarded as a highly desirable job.（教書過去曾被視為很令人嚮往的工作。）
●confident a. 有信心的╱確信的
be confident of…=be confident + that 子句=have confidence in…對……有信心
例：I’m confident of John’s ability as a manager.（我有信心約翰有能力擔任經理。）
例：I’m confident that you’ll get the job.（我有信心你會得到那份工作。）
●exchange n. & vt. 交換╱兌換
in exchange for…以交換……
exchange A for B 以 A 交換 B
exchange sth with sb 與某人交換某物
例：I agreed to give Jim the poster in exchange for his baseball cards.（我同意用那張海報跟阿金換他的棒球卡。）
poster n. 海報