壹蘋果網絡 | 國際雙語天下 | Hotel Receptionist Interview(Part III) 飯店接待人員面試篇（三）

首頁》國際》雙語天下》Hotel Receptionist Interview(Part III)

對話
Sally：We do indeed.
莎莉：確實如此。
Lucy：I also really like working with the public face to face, and I’m used to providing customer service in the other jobs I have undertaken. Therefore, working here as a receptionist seems ideal.
露西：我也喜歡與大眾面對面工作，而且在我做過的其他工作中，我已很習慣提供客服。因此在這兒做接待似乎很理想。
Sally：Great. So, tell me about your experiences of working in a customer service environment.
莎莉：很好。那麼，跟我說說妳客服方面的工作經驗吧。

單字片語
◎face to face面對面地
例：Why don’t you tell John face to face that his proposal is not going to work？
（你為什麼不當面跟約翰說他的方案不可行？）
◎be used to V-ing習慣於……
= be accustomed to V-ing
例：Susan is used to working on her own.
= Susan is accustomed to working on her own.（蘇珊慣於獨立作業。）
比較：
．used to V　　過去曾……
例：Peter used to work for that travel agency.
（彼得曾經在那家旅行社工作過。）
例：There used to be a drugstore around the corner.
（附近原本有間藥妝店。）
◎undertake vt.承擔，開始做
例：Are you fully aware of the dangers of the task you are going to undertake？
（你是否充分了解這份你即將承擔的差事其危險性？）
◎ideal a.理想的
例：Being hard working and professional, John is considered an ideal worker by his employer.
（約翰既勤奮又專業，是僱主眼中理想的員工。）